Track an Order
How to find your Abacus 247 tracking number and follow a USPS or UPS shipment.
Where to find your tracking number
When your order ships, we send a confirmation email with the carrier and tracking number. Check the email address you used at checkout, including the spam or promotions folder.
Track with the carrier
Enter the tracking number on the USPS or UPS website. Canadian orders ship through USPS International Air Mail and may be tracked on the USPS site after the package enters the destination network.
If the tracking does not update
Carrier scans can lag by a business day, especially during peak periods. If the tracking has not changed after two business days, contact us with the order number and we will check the shipment.
Order changes
To cancel or change an order, email us from the address entered with the order as soon as possible. Once an order ships, changes may require a return.