Questions and Answers
Answers about ink cartridges, compatibility, shipping, returns and ordering at Abacus 247.
Orders and compatibility
Use the device finder on any department page to confirm the right cartridge or accessory. Each product page lists the models we have tested. If your model is not listed, call 866 787 1223 before ordering.
Compatible cartridges are third party products, not brand name cartridges. They are guaranteed to fit the listed models and carry a one year warranty.
Shipping
Standard US shipping is a flat $4.99 for 5 to 7 business days. Inkjet cartridge orders over $99 ship free. Expedited shipping is $5.99, second day is $12.99 and next day is $32.99. Canadian orders usually ship for $6.99.
Returns
Most orders may be returned within 30 days for a refund or exchange. Ink cartridges must have at least half of the original ink remaining and must not be tampered with. Opened OEM cartridges cannot be returned.
Warranty
Our compatible inkjet cartridges are guaranteed against defects for one full year. Using compatible cartridges does not void your printer warranty.
Account and tracking
Your shipping confirmation includes a tracking number for USPS or UPS. Use the tracking page for carrier links, or contact us with your order details if you need help.